Privacy Policy
Last updated: January 2025
1. Introduction
At Osmium ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name and contact information (email address, phone number)
- Company name and job title
- Project details and requirements you share with us
- Payment and billing information
Automatically Collected Information
- IP address and browser type
- Device information
- Pages visited and time spent on our website
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Communicate with you about projects, updates, and inquiries
- Process payments and send invoices
- Send newsletters and marketing communications (with your consent)
- Analyze website usage to improve user experience
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations (payment processors, hosting providers)
- Professional advisors (lawyers, accountants) when necessary
- Law enforcement when required by law
5. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project files and communications are typically retained for 3 years after project completion.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Withdraw consent for marketing communications
- Data portability
To exercise these rights, please contact us at hello@osmium.agency
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
11. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at hello@osmium.agency